Seasoned Logs Bulk Bag

For stock items the standard delivery is usually 2 – 3 working days after receipt of order.

If the delivery lead time will be longer than this (due to product code ordered or delivery postcode) then we will advise you accordingly, we advise you call prior to placing the order to ensure we have the sufficient stock available.

Next Day Delivery

Next Day can be arranged at an additional cost although you must call us (01978 788 622) ahead of placing your order to confirm this delivery option is available for your specific order.

Delivery method:

The delivery method we use is dependent on the product, quantity, delivery location and delivery deadline.

Larger deliveries are palletised and delivered to the kerbside only and it is the customers responsibility to move the goods into the premises.

Smaller quantities of goods are usually delivered through a parcel company.

If delivery is attempted and failed, then re-delivery charges may apply. Saturday delivery can be arranged but this will incur an additional charge.

Once you have received your delivery, please take care in checking the items are not damaged or missing.

If there is an issue with your order, you must contact us within 24 hours at sales@ningbo.co.uk with the following information:

• Order Number
• Description of Issue
• Pictures of Damaged Goods